Student houses made easy!

You must be a full-time student or working professional to live with us. You can book with us whether you have a conditional or unconditional offer. However, please be aware of our cancellation policy prior to booking should your place at university not yet be confirmed. 

We do not accept tenants under the age of 18 subject to our Policy for Students under the Age of 18.

Your rent includes all utility bills – gas, electricity, and water – as well as unlimited Wi-Fi*. You do not need to arrange or pay for these separately.  

WiFi & Broadband services are supplied under a landlord managed contract. Only contractors appointed by the landlord are permitted to work on, adjust, or access these services. 

Tenants must not attempt to cancel, transfer, or alter these services.  

Any such action will be considered unauthorised interference. 

Please note, if service disruption or additional costs arise due to unauthorised actions or interference, these costs will be passed on to the tenants. 

The following are not included in your rent and are your responsibility: 

• TV Licence – One TV Licence is included per property, covering the communal area only. If you wish to watch or stream live TV, or use BBC iPlayer, on your own device in your bedroom, you will need to purchase your own individual TV Licence. – Purchase TV licence. 
• Council Tax & Student Exemptions – If you are a full-time student and provide a valid student exemption certificate, you are exempt from paying Council Tax. However, non-students are required to pay their fair portion of the Council Tax.  

If your tenancy dates or course details change, please inform us immediately, so we can update the council for your area. If you have already been paying Council Tax but believe you should have been exempt, please send us your tenancy agreement along with your exemption certificate so we can direct you on how to request a refund from the council. 

A student exemption certificate is a letter from your university confirming: 

• Your name 
• Student ID 
• Course details 
• Course start date 
• Course end date 

Send your student exemption certificate to [email protected] before move in, and we will do the rest.  

*A one-off connection fee may apply for Wi-Fi dependent on property. Please see your property page and tenancy agreement for more information.

Your rent can be paid online by logging into your student portal. 

Since the Renters’ Rights Act came into effect on 1 May 2026, rent is payable monthly in advance on the same day each month.

All rent due must be paid before you check in. If you are experiencing any difficulties or think this may be a problem, please contact your Property Manager or our Sales Team as early as possible so we can assist you.

You can arrange a viewing using the button in the top menu of our website. Viewings typically take around 15 to 20 minutes. The property team will guide you around the building, including social areas, outdoor spaces, on-site facilities, and the rooms you would like to see (subject to availability). 

 If you’re based overseas or can’t visit in person, we offer live video call viewings with a member of the property team. 

Many of our properties also feature virtual video tours, allowing you to explore the property in your own time and experience the layout as if you were walking through it yourself. Simply click ‘Arrange a Viewing’ to book a live video viewing, or view our available virtual tours where provided.

To cancel or rearrange a viewing, please use the link in your viewing confirmation email or contact the sales team on +44 (0) 330 828 8062 or [email protected].

A guarantor is required for most bookings. To be a guarantor, the person must: 

• Have been a resident in the UK for at least 12 months 
• Be over 21 years of age 
• Be a homeowner or in full-time employment and meet our affordability criteria 
• Provide photographic ID (e.g. passport, driving licence, or ID badge) 
• Provide proof of UK address less than 3 months old (e.g. utility bill, bank statement, or Council Tax bill) 

If you are a sponsored student, we may be able to accept your sponsor in place of a guarantor depending on the terms of your sponsorship. Please contact your chosen property directly to enquire. 

If you cannot provide a UK guarantor, we recommend the service of  Housing Hand. You can find further information, prices, and how to apply on their website: housinghand.com.